Grievance Cell
Citizen Charter
 
Introduction
 
Cipet’s quality policy and objectives
 
Vision of cipet with
mission mode activities
 
Profile of cipet’s activities
 
Customer service cell
 
Commitment to the
client’s expectations
 
Cipet’s clients
Grievance Redress Mechanism
Vigilance Setup
Right to Information
 
   
 
  CIPET has vision of developing the institute as an apex institution of International repute with global recognition. The CIPET has industrious plan to assist small and medium enterprises (SMEs) to successfully meet the global challenges in post WTO scenario through training and technology support.The following mission mode activities are envisaged in the perspective plan of CIPET for the forthcoming years.  
     
  Assist small and medium scale industries in India to constantly upgrade technology and    manufacturing processes as to successfully face increasing global competition.
 
     
  Constantly enhancing capacity utilisation of testing, processing/job working, tool room and    CAD/CAM facilities also through efficient costing and pricing modes.
 
     
  Collaboration with national and international institutions for faculty and student exchange.  
     
  Attainment of Deemed University status for providing graduate & post graduate degrees to students of specific long-term programmes.  
     
  Technology & Business Development Cell (BDC) and Customer Service Centre (CSC) to be firmly    established at CIPET to foster growing industry requirements.  
     
  Pursue Joint Ventures with plastic processing units, testing units and machinery, equipment and    instrument manufacturers. CIPET’s contribution could cover installation, commissioning, training    and machine maintenance.  
     
  Explore and pursue overseas consultancy assignments vigorously as to extend reach and scale of    activities and also enhance income generation.  
     
  Establishing an Application Development Centre: Explore newer application for composites,    recyclates etc.  
     
  Recycling of Plastics and application development of value added recyclates as well as waste    management.  
     
  Design and development of modular prosthetic appliances at commercially competitive costs.  
     
  Establishment of CIPET like centres in other underdeveloped regions-South Africa, SAARC and common wealth countries.  
     
  CIPET to attain the status of certifying and inspection agency for various State and Central Govt.    agencies pertaining to Plastics and allied products. This will ensure quality standards in    Government purchase.  
     
  CIPET would focus on mould making with updated CNC machines contributing to import substitutions, saving of foreign exchange and growth of the economy of the country.  
     
  Conduct of Entrepreneurship Development Programmes (EDPs) through NGOs with the financial assistance from Industrial Development & Financial Institutions.  
     
  As the support and service institution, CIPET’s mission is to augment interaction with the user industry and entrepreneur for mutual benefit. CIPET would be targeting to embrace wide range of activities in extending technical assistance to the industry to make them competitive and techno-commercially viable in the global market place.